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Mr. Hooks is part of the IT Support team for Marstel-Day. His responsibilities include providing support, maintenance, and upgrades to computers and data storage devices, as well as monitoring and servicing computers via remote access software.
Prior to joining Marstel-Day, Mr. Hooks worked as the lead technician for KG Computers where he was responsible for performing troubleshooting and maintenance for a wide variety of consumer products including computers, televisions, servers, and other office equipment.
Mr. Hooks has an associate degree in information technology with a concentration on desktop support at the University of Phoenix.